Frequently Asked Questions
Q: What kinds of things do you take pictures of?
A: I like to take photographs in a way that will tell a story. I will get images of family members and friends interacting; an overview of the funeral/memorial service including singers or speakers; details such as the program, memory table items, flowers, and food; and any groupings of people if desired.
Q: How many pictures do we receive?
A: Depending on the length of time I am there, typically you’ll receive between 50-150 digital images. I will design The Heirloom Album to include 25-40 images.
Q: How do you conduct yourself on the day of the funeral?
A: My goal is to blend into the background as much as possible so that family members and guests are not distracted by my presence. I have long zoom lenses so that I am able to take beautiful photographs from a distance with a silent camera so you won’t hear any clicking sounds during the service. I will dress in a conservative manner and will act professionally and courteously at all times.
Q: What is the process for hiring you?
A: The first thing to do would be for you, a key family member, or the funeral director to contact me to check my availability. I will spend some time talking with you about your loved one and the plans for the service. If you choose to hire me, I can take a credit card payment over the phone or send you an invoice electronically for the amount (plus local sales tax). The date is not reserved for you until I receive the full payment.
Q: How long will it take to receive my pictures and album?
A: Within 10 business days of the service, I will send you an online gallery and a digital first draft of the album design. After we make any desired changes, I will send the design to be professionally printed at my lab, and it will arrive to you within three additional weeks.
Q: What I have questions and want to talk to you before I reserve the date?
A: Please call me. I would love to talk to you about your questions or concerns.